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Victory 36-Inch 4-Burner  Propane Gas Griddle - VCT-G4B-LP
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Warranty

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Lifetime Warranty

Victory offers a lifetime warranty against defects in materials and workmanship under normal residential use and conditions on the stainless steel exterior of the griddle. The stainless steel burners and coated steel cooking top are warrantied for fifteen (15) years, the valves are warrantied for two (2) years, and the ignition is warrantied for one (1) year. Labor is not included.

Refer to the manufacturer's manual for full warranty details.

Customer Reviews (6)

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Doc 8425/8404
Coastal Mississippi
Verified Reviewer
 
★★★★★ ★★★★★ 5.0

This flat top is awesome.

Anyone who cooks on a flat top knows how they cook so there is no need to go there. Having had a popular brand of griddle previously, I am completely qualified to rate this one. Hands down, way better than the other brand. The absolute, drop dead reasons are maintenance and cleaning. The porcelain coating 100% saves time and money. I also like the built in shelves and the folding shelves. The tool holder on the side is great as well. I would recommend this griddle over the competition any day of the week.

 

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Boink
Oregon
Verified Reviewer
 
★★★★★ ★★★★★ 5.0

Nice Griddle, Outstanding Customer Service!

I have to start this review with a few words about BBQ Guys. I will never buy another piece of outdoor equipment from any other retailer. BBQ Guys customer service is the best Ive ever seen. Had a little problem and they came through and blew my mind. These days good customer service is so hard to find and to me it's as important as the product when making a large buy. If you were wondering about a purchase of large equipment from an online retailer, worry no more. Now to the griddle. It's a great looking addition to my outdoor cooking space. I've made smash burgers, smash tacos, steaks, cheese steaks and fajitas. The griddle has done its job. I will say with this porcelain coated top I treat it different than a cast iron. A little more tender. With that being said clean up has been fairly easy. Takes a little effort but much less than my old cast iron top. Overall I'm very pleased so far with the griddle purchase and use it every week.

 

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Annette
FL
 
★★★★★ ★★★★★ 5.0

Great Griddle

Had a small problem with the griddle cooking area the top had dimples on it. Customer Service reached out to me. I spoke with Rita and she was able to take care of the issue. She is amazing. I would recommend bbquys for all my grilling equipment.

 

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GK griddler
Northeast US
 
★★★★★ ★★★★★ 5.0

Good griddle

Have only had it for a little while. Has worked well so far. Had some initial build issues which I was surprised by since this is a new product and initial releases usually run into some challenges. BBQ Guys made getting the issues corrected easy. They were very easy to deal with and they took care of all the minor issues. Once I got the replacement pieces the overall quality is good and should last a while. The burners generate good heat. Been able to make breakfasts, lunch and dinners without any issues. The ceramic coating on the cooktop is thin and will probably wear out sooner than the base. I've had mine for four months and there is some putting spots already. I live in the northeast where it has higher moisture in the air which I'm sure contributes. Heat distribution is good. As with all grills & griddles you have to learn where it's hot and cold spots are. My unit has one hot corner and one cold area. Once I knew they were I can use them to my benefit when cooking. Since this winter has been mild so I've been able to cook through the winter. The top gets good and hot even in the cold. After using it for a while I have a few recommendations for others. DON'T buy the grill cover recommended with the unit. It doesn't work and will let water through which will ruin the cooktop with the amount of water sitting in it. I also cut a piece of plywood and put the over the cooktop before I cover it so the water can't well up in the cooktop area. The hose to the tank is too short to utilize the tank hanger so my tank sits on the base. Another item to not is the hose rubs on a rough edge cut out which I covered with heat resistant piece of hose so it wouldn't run on the metal over time. I cut a piece of hose and put it on the metal to protect the propane hose.

 

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John
FL
 
★★★★★ ★★★★★ 5.0

I would Definitely buy this product again

I bought this Griddle mainly because of the looks.. It just looks SHARP! Order process was a breeze! I got it on Preorder and was anxious for its arrival. Assembly was pretty simple, most of the griddle is completed all you have to do is put the cart together and attach the shelves and most of the cart is hinged and slides together. Cooking on it was a blast and the surface of the griddle was tough, I was using a metal spatula and left no scratches. Love this product so far!

 

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JakefromStateFarm
Texas
Verified Reviewer
 
★★★★★ ★★★★★ 1.0

Low Quality Cooking surface

sadly I would not recommend this griddle. I have only cooked on it 4 times and the entire heating surface is warped. way to thin gauged steel for high temp cooking. everything else seems good

 

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Proposition 65

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WARNING: This product can expose you to chemicals including Carbon Monoxide, which are known to the State of California to cause cancer and birth defects or other reproductive harm.

For more information, go to www.p65warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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